I need to be able to access my icloud. Unfortunately, I do not have access to the phone number nor my icloud emails, and that is where they sent the code.

I moved to Paris, and I don't have access to my US number anymore.

With me being logged out of my icloud, I don't have access to my icloud emails either.

I di not register a credit card to Apple pay either.


I need to log into to icloud asap because I have very important info in it.


I managed to have my brother receive the code since he is still in the States; but now it says that my account is still in recovery process and will be ready in 7 days. And that they will send the instructions to the phone number I provided.

Now, which phone number is it? My old one THAT I DON'T HAVE ACCESS TO!!!! Or my brother's?


This is quite frustrating. All I did was switch SIM cards!!!!


I need help!

iPhone 11, iOS 14

Posted on Mar 11, 2021 11:22 AM

Reply
2 replies

Mar 13, 2021 1:59 PM in response to leslie_k

Hello, leslie_k!


After reviewing your post, it seems like you are currently in the recovery process. We definitely understand that not having access to your data can be a concern and we'd love to help. Let’s start by reviewing this article: How to use account recovery when you can’t reset your Apple ID password. When you started the recovery process, the number you provided then is where the information will be sent. If that was your brother’s number, it should be that one. 


Please let us know if you have follow-up questions, or if the issue remains unresolved. Have a great day!

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I need to be able to access my icloud. Unfortunately, I do not have access to the phone number nor my icloud emails, and that is where they sent the code.

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