Cannot update payment information. Could be related to a card I had to cancel because of fraudulent charges. Entered in new card info but system will not retain it. Same with 2nd card. iOS up to date.

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Level 1

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Cannot update payment information. Could be related to a card I had to cancel because of fraudulent charges. Entered in new card info but system will not retain it. Same with 2nd card. iOS up to date.

Posted on Mar 11, 2021 2:55 PM

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Answer 1

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deggie

Level 10

167,195 points

Mar 11, 2021 4:50 PM in response to mbannonsom

Click on the Get Support link at the top right to communicate directly with Apple.

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Cannot update payment information. Could be related to a card I had to cancel because of fraudulent charges. Entered in new card info but system will not retain it. Same with 2nd card. iOS up to date.

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