I want my old text messages and apps back!

I went to the Apple store and purchased a new phone and they told me to transfer the information once I got home so I transfer the information and my text messages and apps are not showing up what do I do to get them back?

iPhone 12, iOS 14

Posted on Mar 11, 2021 3:51 PM

Reply
2 replies

Mar 11, 2021 4:02 PM in response to silvana107

Hi there,



It is recommended that you back up your device before transferring to a new device. If you already have a backup then setting up your new device from a backup should include your apps and messages if they have been selected. My guess is that your messages and apps haven’t been backed up before hand. If you still have the old device you should still be able to do this.



I hope this helps.

Thanks

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I want my old text messages and apps back!

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