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My screen time passcode

Okay so my parents forgot the Apple ID used because we changed phones, and so how do we change it now.

iPhone 11, iOS 14

Posted on Mar 11, 2021 7:48 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2021 6:01 AM

The Apple ID would usually be the same one used for a device transfer and preserved by the device transfer, but it seems there’s also a new Apple ID created here?


The Apple ID accounts should all still be in Family Sharing with a parent/guardian role, so maybe the missing Apple ID can be identified located through that.


If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

Shows how to see members: Leave Family Sharing - Apple Support


You’re probably headed for a discussion with Apple directly:




Log some feedback with Apple here too, as displaying the holder of the parent/guardian role including their Apple ID on the managed device would be useful here.


I’d also suggest reversing this whole screen time management configuration, and managing the parents’ devices and and not yours, as the parents here do seem to be having some difficulty with basic operations, with device transfers, and maintaining security.



4 replies
Question marked as Top-ranking reply

Mar 12, 2021 6:01 AM in response to Chimch

The Apple ID would usually be the same one used for a device transfer and preserved by the device transfer, but it seems there’s also a new Apple ID created here?


The Apple ID accounts should all still be in Family Sharing with a parent/guardian role, so maybe the missing Apple ID can be identified located through that.


If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support

Shows how to see members: Leave Family Sharing - Apple Support


You’re probably headed for a discussion with Apple directly:




Log some feedback with Apple here too, as displaying the holder of the parent/guardian role including their Apple ID on the managed device would be useful here.


I’d also suggest reversing this whole screen time management configuration, and managing the parents’ devices and and not yours, as the parents here do seem to be having some difficulty with basic operations, with device transfers, and maintaining security.



My screen time passcode

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