Fitness app is not synced with Activity app

Hi lakomaya,

Thank you for these additional details. We recommend updating your devices if you haven’t. While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS and watchOS can help isolate potential software issues. Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch

Update your Apple Watch

Did you unpair the Apple Watch before restoring your iPhone?

Please keep us posted.

Cheers!

Hi lakomaya,

Thank you for giving us the chance to assist you with your Apple Watch. You can count on us to do our best to assist you or get you pointed in the right direction.

We understand that you are experiencing issues viewing your Activity details on your companion iPhone.

We’d like to gather additional details that may help us be in a better position to assist you.

Is the issue isolate to the Activity app? Are you able to sync other information between devices? For example, are you able to ping your iPhone from the Apple Watch?

Also, did you reset or restore your iPhone recently?

Please keep us posted.

Take care!

Pair them again.