Book publishing - `Agreements error code 401

Hi, I am trying to publish a book on itunes connect for the first time.


1) I have tried to access "Agreements" but keep getting this error (see below full error message).


2) I have created an itunes connect account but I am unable to go any further from this screen (as if the icons don't work which i put down to the agreement which I cannot sign so I am going around in circles.)


Thanks very much for any help.


{
  "errors" : [ {
    "id" : "JD44OK7HMYHHX5L5YVBDXFRV2M",
    "status" : "401",
    "code" : "NOT_AUTHORIZED.NO_ACCESS",
    "title" : "An account is required to access this system.",
    "detail" : "This Apple ID is not associated with any active account, so it cannot access this system.",
    "links" : {
      "see" : "/login?errorKey=ITC.signin.error.invalidUser"
    }
  } ]
}


Posted on Mar 11, 2021 10:56 PM

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Apr 5, 2021 10:38 AM in response to DonkeyRocket

I have the same problem and Apple support didin't know what is happening, it's a bit incredible that Apple cannot answer to a problem.

I have heard only good things about Apple ecosystem but I'm surprise that they cannot solve our commond problem ... :(

I hope that any admin can read this and take seriously this problem, because I'm sure that not only us have it, only us have talk about it...

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Book publishing - `Agreements error code 401

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