Quick start does not open on iPhone 7
How do I open quick start? Wanting to transfer old iPhone 7 to new 12
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User profile for user:
AppleJen77
User level:
Community Specialist
Greetings, Mlmiles!
Thanks for reaching out to the Apple Support Communities! It sounds like you are needing to start the option to use Quick Start to transfer your data from the iPhone 7 to the iPhone 12. If the iPhone 12 has already been set up, in order to use Quick Start or iCloud Backup or other options, it would need to be erased again. You can check out this article for How to erase your iPhone, iPad, or iPod touch
After erasing the iPhone, follow these steps to Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch,
Let us know if you continue to have issues and have a terrific day!