Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Upgrading to the new Mac OS

Good afternoon,


I'm trying to upgrade and they are asking me to sign in as Admin but I have no clue what the password would be. How do I handle this situation?


Thank you.

MacBook Air 13″, macOS 11.3

Posted on Mar 12, 2021 9:35 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2021 9:53 AM

You are going to need to explain further. What is asking you to sign in as Admin?


Admin would be the Admin name listed as such in System Preferences > Users & Groups.

Your signature lists you as using macOS 11.3 which hasn't been released yet. Are you running a beta?

2 replies

Upgrading to the new Mac OS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.