You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

arsineh128 Author

Level 1

8 points

I need to recover my daughter’s old iPhone 10 but she does not remember the passcode

I need to recover my daughter’s old iPhone 10 but she does not remember the passcode

Posted on Mar 12, 2021 4:58 PM

Reply

Top-ranking reply

Level 10

211,580 points

Posted on Mar 12, 2021 5:06 PM

You can’t recover an iPhone that is disabled; you can only reset it, then restore the most recent backup.

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

211,580 points

Mar 12, 2021 5:06 PM in response to arsineh128

You can’t recover an iPhone that is disabled; you can only reset it, then restore the most recent backup.

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

Reply

I need to recover my daughter’s old iPhone 10 but she does not remember the passcode

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up