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User profile for user: rajo
rajo Author
User level: Level 1
14 points

cannot uncheck "encrypt iphone backup" in iTunes

Hi, I am not able to uncheck "encrypt iphone backup" in iTunes, because it's greyed out. No amount of uninstalling/reinstalling helps. It's not that I don't remember the password, I just don't want to have my backups encrypted in case anything happens.

OSX 10.6.4, iTunes 9.2.1, iPhone 3G with 4.0.1

iMac 20", Mac OS X (10.6.4), Windows 7 laptop

Posted on Jul 29, 2010 4:20 PM

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5 replies
User profile for user: mike2782
mike2782
User level: Level 1
4 points

Aug 8, 2010 3:20 PM in response to mike2782

Also tried on a Mac OS X fully updated and still - same thing. iTunes has it greyed out.

No existing backups or anything.

I would do a full restore, but I want to download my text messages first, and the programs that do that seem to only work if your backups are not encrypted!

Come on Apple give us a text message download utility.
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User profile for user: rajo
rajo Author
User level: Level 1
14 points

Aug 9, 2010 1:34 AM in response to Matthew Morgan

Hi,

it's mine. I solved it by deleting the encrypted backups, restoring as new and then reverting to an older backup (good thing I manually zipped them before so they didn't get deleted). Then, I could uncheck "encrypt".

iPhone syncing/backing up could be soo much better with some creative thinking. Apps need to have independent content backups as well.
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cannot uncheck "encrypt iphone backup" in iTunes

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