Can’t play games in data

When I use mobile data 4G, I can’t seem to load into games anymore. I can’t load into brawl stars, and a lot much more games. I have been using an iPhone XS Max for a few months now and this has just happened. I really don’t know why this has happened and I have tried searching the web for advice. Please help me. Thanks

iPhone XS Max, 14

Posted on Mar 13, 2021 1:41 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2021 9:28 AM

Hello nzk0805,


Welcome to Apple Support Communities. We can understand the concern with your games not loading on 4G, and we're happy to help you. First, let's make sure that you have cellular data enabled for your games. Go to Settings > Cellular > Cellular Data, and make sure that all games are enabled. If you have them set to On, the next step will be to reset the network settings. Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used previously.


Should this issue persist, the next step will be to contact your wireless carrier for further assistance. We hope this helps you.


Good luck!

1 reply
Question marked as Top-ranking reply

Mar 15, 2021 9:28 AM in response to nzk0805

Hello nzk0805,


Welcome to Apple Support Communities. We can understand the concern with your games not loading on 4G, and we're happy to help you. First, let's make sure that you have cellular data enabled for your games. Go to Settings > Cellular > Cellular Data, and make sure that all games are enabled. If you have them set to On, the next step will be to reset the network settings. Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used previously.


Should this issue persist, the next step will be to contact your wireless carrier for further assistance. We hope this helps you.


Good luck!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t play games in data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.