It was based on a free trial. I did not want this app

The app was based on a Free trial

iPhone 7 Plus, iOS 13

Posted on Mar 13, 2021 3:32 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2021 3:54 AM

If you are on a free trial you have to cancel the subscription more than 24 hours before the trial expires, or you will be charged for the first subcsription period.


To cancel the trial or the subscription please see How to cancel a subscription from Apple - Apple Support


If it's a purchase rather than a subscription the same applies, but you will be charged the full price. Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to  https://reportaproblem.apple.com/?s=6

1 reply
Question marked as Top-ranking reply

Mar 13, 2021 3:54 AM in response to Faith7506

If you are on a free trial you have to cancel the subscription more than 24 hours before the trial expires, or you will be charged for the first subcsription period.


To cancel the trial or the subscription please see How to cancel a subscription from Apple - Apple Support


If it's a purchase rather than a subscription the same applies, but you will be charged the full price. Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to  https://reportaproblem.apple.com/?s=6

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

It was based on a free trial. I did not want this app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.