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Loose USB c port MacBook Pro 2017 / warranty or not

My 2017 MacBook Pro has all the usb c port loose.


is there a specific program to change them without pay for the 2017 Macbook pro ?



MacBook Pro with Touch Bar

Posted on Mar 13, 2021 5:00 AM

Reply
Question marked as Best reply

Posted on Mar 13, 2021 5:34 AM

Gianrico wrote:

no failure, only loose port.



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Learn how to get your Mac fixed and how much it will cost.

https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



8 replies
Question marked as Best reply

Mar 13, 2021 5:34 AM in response to Gianrico

Gianrico wrote:

no failure, only loose port.



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Learn how to get your Mac fixed and how much it will cost.

https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



Mar 13, 2021 5:10 AM in response to Gianrico

Hi,

As far As I know, there is no suck program Apple offer.

Try to run Apple Diagnostics if it's really hardware related issue.

Use Apple Diagnostics to test your Mac - Apple Support

If it's hardware issue, you'd better make Genius Bar reservation if your neighborhood retail Apple Store is open or find near you opened Apple Authorized Service Provider to be examined your MacBook Pro.

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


Mar 13, 2021 5:55 AM in response to Gianrico

Gianrico wrote:

I take a reservation at Genius Bar near my home


You do this yourself on line—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

Loose USB c port MacBook Pro 2017 / warranty or not

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