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Can I please get a phone number to call for errors in charges?

I purchased a new iPhone 12 Pro Max, I am suppose to get 1 Year of free membership for Apple TV+ but after I signed in, I received a confirmation that I am only entitled to 7-days? Please send me a number that I can call to make this correction. Thanks

Posted on Mar 13, 2021 10:25 AM

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Posted on Mar 13, 2021 10:35 AM

Try this support page for Apple contact numbers... https://support.apple.com/en-us/HT201232#us-ca


You might want to look at your Settings app first though. Once in Settings, look under your name (Apple ID header) for a blue link that mentions a free trial of Apple TV+, if it has not been redeemed yet, it should be available to activate from there. Hope this helps.

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Question marked as Best reply

Mar 13, 2021 10:35 AM in response to Say8059

Try this support page for Apple contact numbers... https://support.apple.com/en-us/HT201232#us-ca


You might want to look at your Settings app first though. Once in Settings, look under your name (Apple ID header) for a blue link that mentions a free trial of Apple TV+, if it has not been redeemed yet, it should be available to activate from there. Hope this helps.

Mar 13, 2021 1:47 PM in response to Say8059

Redeem your offer on your new Apple device in the TV app, within the first three months.


Read here how to redeem: Apple TV+ - One Year Offer - Apple

Read here about the conditions: Apple TV+ one year offer - Terms and conditions - Apple

Read here if you have trouble redeeming: If you can't redeem your promotional trial of Apple TV+ - Apple Support

Can I please get a phone number to call for errors in charges?

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