Trade
If I trade in my phone to get a new one for cheaper do I have to send off my old phone before I receive the new one?
iPhone XR, iOS 14
No, you will receive a box to send in some time near when you get your new iPhone. After you use your old phone to set up your new one take detailed pictures of the old one, take a video of it working, follow the steps in this link What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support then put just the iPhone in the box and send it.
