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zayelow Author

Level 1

4 points

mac os

i can't update the operating system of my mac book despite downloading the softwares. what can do? please help

Posted on Mar 13, 2021 9:09 PM

Top-ranking reply

TheLittles

Level 10

195,657 points

Posted on Mar 13, 2021 9:22 PM

zayelow Said:

"mac os: i can't update the operating system of my mac book despite downloading the softwares. what can do? please help"

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Verify Compatibility:

I see you are using High Sierra (you've posted this in the High Sierra forums). Note that some Macs cannot go past High Sierra. So, verify if it is compatible...

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support

B. How to Verify:

I. Reveal your Model:

What is the Model of your Mac? To find out...

Go to: Apple menu
Click: About this Mac
View: Second Line-Down

then...

II. Compare the Results:

See if the Model you found is shown here:

View in context

mac os

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