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User profile for user: David Weisberg2
David Weisberg2 Author
User level: Level 1
24 points

App passwords do not display on iPhone and iPad

I've owned an iPhone (and iPad, for space I'll just say iPhone hereafter) virtually since the first one came out. App passwords do not appear and have never appeared on my iPhone, regardless of model iPhone or version of iOS. Website passwords are listed and appear and function properly. However, even though I have app passwords that are definitely stored on my iPhone (I click on the password-requiring app and it logs me in just fine), I have never been able to view these passwords. I cannot find my iPhone/iPad app passwords in keychain on my Mac either, even though I have keychain selected for sync on all devices.


I elaborated on the above just to emphasize that this is not an iPhone model-specific, patch-specific, iOS specific, or app-specific issue. As such, restarting the iPhone, updating various software, deselecting, then reselecting keychain sync by device, etc., have been tried and have consistently failed to fix the issue. 


Currently, I am on an iPhone 11, with iOS 14.4, with keychain and cloud sync and backup enabled. Any help would be greatly appreciated. Thank you in advance.

iPhone 11, 14

Posted on Mar 14, 2021 10:52 AM

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User profile for user: Chris0107
Chris0107
User level: Level 9
51,929 points

Posted on Mar 14, 2021 11:02 AM

I know what you mean.. I've noticed the same thing over the years. I'm not sure what the 'issue' is, but for whatever reason I don't think entering passwords inside an app ever triggers the 'save to passwords' prompt.


It's also important to note that if you use Face ID to access certain apps, that doesn't mean the password is saved on your phone. If it is saved on your phone and it gets autofilled, it should be accessible in Settings > Passwords.


The best thing thing I can suggest is that the ones you can't find in Settings > Passwords, is that you go to their website using your Mac (it's just easier) and log in with your credentials, then when it prompts, select to save it. Then you can test by opening an app that uses Face ID, but tilt the phone away so it fails, then choose to login manually. At the username/password fields, see if it then auto fills or gives you the key icon so you can select a saved password from your phone.

You can also create password entries manually in keychain if needed.

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User profile for user: Chris0107
Chris0107
User level: Level 9
51,929 points

Mar 14, 2021 11:02 AM in response to David Weisberg2

I know what you mean.. I've noticed the same thing over the years. I'm not sure what the 'issue' is, but for whatever reason I don't think entering passwords inside an app ever triggers the 'save to passwords' prompt.


It's also important to note that if you use Face ID to access certain apps, that doesn't mean the password is saved on your phone. If it is saved on your phone and it gets autofilled, it should be accessible in Settings > Passwords.


The best thing thing I can suggest is that the ones you can't find in Settings > Passwords, is that you go to their website using your Mac (it's just easier) and log in with your credentials, then when it prompts, select to save it. Then you can test by opening an app that uses Face ID, but tilt the phone away so it fails, then choose to login manually. At the username/password fields, see if it then auto fills or gives you the key icon so you can select a saved password from your phone.

You can also create password entries manually in keychain if needed.

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App passwords do not display on iPhone and iPad

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