True tone

Hii ...i have an iphone x and true tone is missing ...it is not present in display and brightness ... does anyone has same issue ?

iPhone X, iOS 14

Posted on Mar 14, 2021 1:03 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2021 10:08 AM

Hello ayush60,


Welcome to Apple Support Communities. We understand that you're no longer seeing the True Tone setting available under Settings > Display & Brightness, and we're happy to assist.


To help with isolating the issue, we'd like to have you complete steps to restore your iPhone X and set it up as new. To ensure that the data stored on your iPhone is safe, please create a backup via iCloud or using a computer.


How to back up your iPhone, iPad, and iPod touch


Once you've confirmed that your data is backed up, complete steps under the "Restore your device to factory settings" section of this link: Restore your iPhone, iPad, or iPod to factory settings


After restoring, as mentioned, you'll want to set up the device without restoring the backup you created, then check for to see if the option to enable True Tone is available.


We look forward to hearing the results.


Regards.


5 replies
Question marked as Top-ranking reply

Mar 16, 2021 10:08 AM in response to ayush60

Hello ayush60,


Welcome to Apple Support Communities. We understand that you're no longer seeing the True Tone setting available under Settings > Display & Brightness, and we're happy to assist.


To help with isolating the issue, we'd like to have you complete steps to restore your iPhone X and set it up as new. To ensure that the data stored on your iPhone is safe, please create a backup via iCloud or using a computer.


How to back up your iPhone, iPad, and iPod touch


Once you've confirmed that your data is backed up, complete steps under the "Restore your device to factory settings" section of this link: Restore your iPhone, iPad, or iPod to factory settings


After restoring, as mentioned, you'll want to set up the device without restoring the backup you created, then check for to see if the option to enable True Tone is available.


We look forward to hearing the results.


Regards.


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True tone

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