Why can't I reset security questions?

If you are being told there isn't enough information to reset them, contact Apple ID Support.

If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although based on multiple posts I have read, they will not help you recover the answers to your security questions.

 Apple ID - If you forgot the answers to your Apple ID security questions.      

From the article below. 

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID.    

Apple ID - Official Apple Support.    

Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn't always load)  

Get Support    Work through the screens to get a chat option. 

Apple Support schedule phone call

https://twitter.com/AppleSupport. 

Noora_96 Said:

"Why can't I reset security questions?: help meee"

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Contact Apple Suppport:

Request to speak to the iTunes Store Staff. Explain to them them what has happened. They will run your through the fix.

--- Contact Us - Choose Locations

--- USA: 1(800)MY-APPLE

--- Proceed from there as Necessary

Note: Calls seem to be taking much longer than normal to get an Apple Rep to answer the call. And that makes sense, because many are at home at the moment (due to the Coronavirus Pandemic), hence they have more free time on their hands for a chance to callApple Support.