Verification Required

any time I try to download an app I get a pop up that says verification required but when I push on the billing information and confirm it pups back up again and it never stops, how do I fix this?

Posted on Mar 14, 2021 3:42 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2021 2:29 PM

1st, try a different wifi network; office, friend, library, coffeeshop.


If that doesn't help, speak directly to Apple to confirm that there isn't an issue with your payment method.

Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 11.2.3; Watch, series 5 GPS/cellular, watchOS 7.3.2; iPad Pro 2nd Gen, iPadOS 14.4.1; iPad Air 2, iPadOS 14.4.1; iPhone 12 Pro, iOS 14.4.1; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Mar 15, 2021 2:29 PM in response to Dylan_Welsh

1st, try a different wifi network; office, friend, library, coffeeshop.


If that doesn't help, speak directly to Apple to confirm that there isn't an issue with your payment method.

Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 11.2.3; Watch, series 5 GPS/cellular, watchOS 7.3.2; iPad Pro 2nd Gen, iPadOS 14.4.1; iPad Air 2, iPadOS 14.4.1; iPhone 12 Pro, iOS 14.4.1; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4.1 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Verification Required

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.