You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Personal hotspots connected but no Internet

hi, urm so i connected my ipad pro from my iphone’s personal hotspot. it says connected but no Internet when i try surfing through Safari. can anyone help me with this? I have tried restarting the network but no difference :(

Posted on Mar 14, 2021 7:40 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2021 7:42 PM

Use these steps first

Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.


If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi


The Hotspot is a carrier-specific feature. Contact your carrier, if it is not appearing on your device.


Meanwhile..


Check the following

  1. Network coverage and stability
  2. Data Balance
  3. On your windows (See if WiFi Auto Joins is enabled)
  4. Also, check if you have any stronger WiFi signal around your computer.


1 reply
Question marked as Top-ranking reply

Mar 14, 2021 7:42 PM in response to arissya

Use these steps first

Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot. Make sure that you have the latest version of iOS. On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Reset, then tap Reset Network Settings.


If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi


The Hotspot is a carrier-specific feature. Contact your carrier, if it is not appearing on your device.


Meanwhile..


Check the following

  1. Network coverage and stability
  2. Data Balance
  3. On your windows (See if WiFi Auto Joins is enabled)
  4. Also, check if you have any stronger WiFi signal around your computer.


Personal hotspots connected but no Internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.