You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone7 screen is smashed, how can I back up my phone. iTunes isn't recognizing my phone because I cant unlock it!

My phone screen is smashed, how can I back up my phone? iTunes is not recognizing my phone because I can't unlock it!

iPhone 7, iOS 13

Posted on Mar 14, 2021 11:11 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2021 11:14 PM

Get it repaired first.

1 reply

My iphone7 screen is smashed, how can I back up my phone. iTunes isn't recognizing my phone because I cant unlock it!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.