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Cannot download apps. Sends me to confirm billing address and I approve and then kicks me back to do again, and again, and again. Not sure what else they need!

Needs verification of billing address and password. I input and confirm and sends me back to confirm billing address in endless cycle.



iPad Air 2 Wi-Fi

Posted on Mar 15, 2021 10:07 AM

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Question marked as Best reply

Posted on Mar 15, 2021 10:36 AM

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Best reply

Mar 15, 2021 10:36 AM in response to garnerH58

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Cannot download apps. Sends me to confirm billing address and I approve and then kicks me back to do again, and again, and again. Not sure what else they need!

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