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Lost air pods inside case

my air pods are inside the charging case I lost both. On find my app shows the location the air pods are but it doesn’t not play the sound when I press make sound?? What els can I do??

iPhone 11 Pro Max, iOS 14

Posted on Mar 15, 2021 12:56 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2021 1:47 PM

Hello Tamez,


To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581


"Find My is the only way that you can track or locate a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you." ALL the requirements must be fulfilled for Find My to even have a chance to work.

- Find My [device] must have been set up before they went missing.

- They must be in range (<100') or all you will see is "last location".

- They must be charged (see the link for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My.


1 reply
Question marked as Top-ranking reply

Mar 15, 2021 1:47 PM in response to Tamez94

Hello Tamez,


To learn 'How to find your lost AirPods, AirPods Pro, or AirPods Max,' click here --> https://support.apple.com/HT207581


"Find My is the only way that you can track or locate a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you." ALL the requirements must be fulfilled for Find My to even have a chance to work.

- Find My [device] must have been set up before they went missing.

- They must be in range (<100') or all you will see is "last location".

- They must be charged (see the link for details).

- They are not inside their Charging Case (Airpods Max Smart Case is not the same thing.).

- They have not been reset by somebody who found them.

- To find a single Airpod, put the one you have in the charging case first.

- You cannot track a lost case with Find My.


Lost air pods inside case

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