Bitmoji Sign Up Error
Whenever i try to sign in or log into Bitmoji, it says “your internet connection seems to be down” and my wifi clearly isn’t. Can anyone help?
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there bwhit3030,
From what we can tell, you're seeing an alert indicating your internet connection is down when trying to access Bitmoji on your iPhone. Easily accessing your favorite apps is a must, and we're glad you've connected with us in Apple Support Communities. Let's work together to sort this out.
To start, are you experiencing any issues accessing the internet in any other apps? If not, have you tried force closing the app and restarting your iPhone to see if that helps? Learn how here:
Close an app on your iPhone or iPod touch
If the issue persists, work through the remaining steps in this support article and let us know how it goes:
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
Cheers.