Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

disabled phone

I do not remember my passcode and cannot restart my phone to factory settings. How can I unlock it on my account?

iPhone 11, iOS 14

Posted on Mar 15, 2021 6:33 PM

Reply
Question marked as Best reply

Posted on Mar 15, 2021 6:34 PM

You will need to restore the phone using a computer. The process will erase the device. Later you can restore your data from a recent back-up. Instructions here...

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

1 reply

disabled phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.