disabled phone

I do not remember my passcode and cannot restart my phone to factory settings. How can I unlock it on my account?

iPhone 11, iOS 14

Posted on Mar 15, 2021 6:33 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2021 6:34 PM

You will need to restore the phone using a computer. The process will erase the device. Later you can restore your data from a recent back-up. Instructions here...

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

disabled phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.