MacBook Pro 13 inch Camera Grainy
I've just bought a MacBook Pro 13 inch and the camera image is terrible. It's so grainy. What is going on? Anyone else have this problem? My last Mac was a 2016 model and it is heap better.
User profile for user:
sterling r
User level:
Community Specialist
Hello Butters48,
Thanks for reaching out in Apple Support Communities. We understand that you're having trouble with your new MacBook Pro 13-inch. It looks like you're having issues with the Mac's camera. The image qualify is not that great compared to your 2016 Mac model. We'll do our best to help. If your new Mac fully updated? Updating to the latest version of macOS can help isolate potential software issues. In case you need to update, back up your Mac to secure your data. Is the camera quality the same when using FaceTime or Photo Booth? Knowing this information can help us to narrow down the cause of this issue.
Check out the following support articles:
How to update the software on your Mac
Cheers!