IMac 2020 Sound Distortion from internal speaker

iMac (Retina 5K, 27-inch, 2020) macOS Big Sur


Intermittent sound distortion from internal speakers. Anyone know why this is happening and what the fix is? S

Posted on Mar 16, 2021 3:40 AM

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3 replies

Mar 17, 2021 6:14 AM in response to Arokiskram

Hey there Arokiskram,


Thanks for reaching out to Apple Support Communities. It sounds like you’re having some issues with the audio on your iMac. We’ll be happy to help with this.


You mention the issue is intermittent. Does this seem to occur only when listening to audio from a certain app? Do you notice this issue if you use headphones or an external speaker? Also, does adjusting the volume of the computer or the app the audio is coming from have any impact on this?


Another step that can further isolate the cause of this would be to test in another user account. Take a look at this article for info on how you can do this:


Set up users, guests, and groups on Mac


We hope this helps. Take care.

Mar 17, 2021 6:57 AM in response to barberlives123

Thanks for responding. The distortion occurs when I am using zoom or Spotify and rectified by restarting the iMac. I am monitoring this and next time it occurs, I'll see if the distortion happens using headphones and/or on a dowloaded track. I can also test this on another user account. Adjusting the volume on the computer has no impact on the distortion. I'll report back here if there are further developments.

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IMac 2020 Sound Distortion from internal speaker

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