Good afternoon, on March 14, the application was mistakenly purchased by the child without my consent and $6.49 was debited from my account. It was possible to cancel the subscription through support and the status states that the money was returned to the account from which the payment was made. But the money never came back to the account. Could you please tell me when the funds will be returned to your account?
iPhone 6s, iOS 14
contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
Don’t forget if it was a subscription you cancelled you may have to request a refund separately .
This Apple support Billing Article should answer your question.
Give it some days maybe a week or more.
Buying it is by automatic machine, refunds are people-processed and there is a pandemic
Could you please tell me where to write or who should I turn to so that the funds are actually returned?
Refunds
