Apple Pencil not working

Hi, I bought an Apple Pencil and it’s not working. When can I get checked?

iPad Pro 10.5-inch, Wi-Fi

Posted on Mar 16, 2021 3:51 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2021 4:01 AM

The tags appended to your post indicate that you have an iPad Pro 10.5”. For this model of iPad, you will require a first generation Apple Pencil.


Apple Pencil compatibility - Apple Support


Assuming that you have an Apple Pencil that is compatible with your iPad, this support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


1 reply
Question marked as Top-ranking reply

Mar 16, 2021 4:01 AM in response to Jo_Kuriakose

The tags appended to your post indicate that you have an iPad Pro 10.5”. For this model of iPad, you will require a first generation Apple Pencil.


Apple Pencil compatibility - Apple Support


Assuming that you have an Apple Pencil that is compatible with your iPad, this support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


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Apple Pencil not working

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