im unable to activate my iPhone 6s

I am unable to activate my iPhone 6s and the phone is preowned since I had purchased it on Facebook Market Place. I also tried connecting it to my Macbook but it can not read the iPhone, I am based in South Africa, please tell me what to do next.

iPhone 6s, 14

Posted on Mar 16, 2021 7:05 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2021 7:07 AM

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

2 replies
Question marked as Top-ranking reply

Mar 16, 2021 7:07 AM in response to katlego64

Please look at this --> If you can't activate your iPhone - Apple Support

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their apple ID.

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im unable to activate my iPhone 6s

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