I got a notification that I needed to change my password

I got a notification that I needed to change my appl I’d password for a new Apple Watch but I didn’t purchase a new watch I did change my password but now I’m afraid it was a scam




​[Re-Titled by Moderator]

Posted on Mar 16, 2021 7:32 AM

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Question marked as Top-ranking reply

Posted on Mar 16, 2021 8:12 AM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below.


Apple ID device list -Check to see where you‘re signed in.    


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.   


Identifying legitimate emails from the iTunes Store.     


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com



2 replies
Question marked as Top-ranking reply

Mar 16, 2021 8:12 AM in response to katid1026

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below.


Apple ID device list -Check to see where you‘re signed in.    


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams.   


Identifying legitimate emails from the iTunes Store.     


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com



Mar 16, 2021 8:37 AM in response to katid1026

katid1026 Said:

"Apple ID: I got a notification that I needed to change my appl I’d password for a new Apple Watch but I didn’t purchase a new watch I did change my password but now I’m afraid it was a scam"

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Modify your Credentials:

If you suspect that you've been scammed, then immediately Modify your credentials, on your own. One major thing to consider is using a new eMail address for your Apple ID.

What to Modify:

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I got a notification that I needed to change my password

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