I have bought the USB C multiport Adapter, plugged it into my iPad Air and inserted a USB key into the USB port. I wanted to view files on the USB key but I cannot seem to see them. What am I doing wrong?
iPad Air, iPadOS 14
To be recognised by iPadOS, the attached USB storage device must be formatted to FAT, FAT32, exFAT, APFS or HFS+ with a single partition. As the iPad has limited power capabilities, dependent upon the Storage Device, an external power source is often required. For HDD, an external power source is definitely required.
If your iPad Pro has a Lightning port, you will need to use an Apple Lightning to USB3 Camera Adapter to connect USB devices to the iPad. This adapter has both a USB 3.0 Type-A connector and an additional Lightning port to supply power, from your Power Adapter, to both the iPad and connected device. The Power Adapter must be rated at 12W or more.
https://store.apple.com/uk/xc/product/MK0W2ZM/A
If you have one of the newest iPad Pro models, with a USB-C connector, you may need to utilise a powered USB hub (i.e., it has its own source of power) - connecting both the iPad Pro and the storage device to ports on the hub.
The external storage device will obviously require an appropriate USB3 cable to connect to the USB port of the Lightning to USB3 Camera Adapter, or USB hub if used.
Some additional information can be found here:
Connect external devices or servers with Files on iPhone - Apple Support
https://www.imore.com/how-use-external-hard-drives-your-iphone-or-ipad
I hope this information proves to be helpful in resolving your connection difficulties.
To be recognised by iPadOS, the attached USB storage device must be formatted to FAT, FAT32, exFAT, APFS or HFS+ with a single partition. As the iPad has limited power capabilities, dependent upon the Storage Device, an external power source is often required. For HDD, an external power source is definitely required.
If your iPad Pro has a Lightning port, you will need to use an Apple Lightning to USB3 Camera Adapter to connect USB devices to the iPad. This adapter has both a USB 3.0 Type-A connector and an additional Lightning port to supply power, from your Power Adapter, to both the iPad and connected device. The Power Adapter must be rated at 12W or more.
https://store.apple.com/uk/xc/product/MK0W2ZM/A
If you have one of the newest iPad Pro models, with a USB-C connector, you may need to utilise a powered USB hub (i.e., it has its own source of power) - connecting both the iPad Pro and the storage device to ports on the hub.
The external storage device will obviously require an appropriate USB3 cable to connect to the USB port of the Lightning to USB3 Camera Adapter, or USB hub if used.
Some additional information can be found here:
Connect external devices or servers with Files on iPhone - Apple Support
https://www.imore.com/how-use-external-hard-drives-your-iphone-or-ipad
I hope this information proves to be helpful in resolving your connection difficulties.
Hello, Montsdecorsier!
Thanks for using Apple Support Communities, it's great to have you here.
We see that you're having some trouble using your USB drive. Let's see if we can figure out what might be going on.
To start, it sounds like you may need a different adapter. To access those files on your iPad:
Depending on your model, use the Lightning to USB Camera Adapter, Lightning to USB 3 Camera Adapter, USB-C to SD Card Camera Reader, or Lightning to SD Card Camera Reader (all sold separately).
That information can be found here: Connect external devices or servers with Files on iPad
That article is also going to be the best place to continue from here, as it has all the information you'll need to access your USB drive on your iPad.
We hope this does the trick for you!
Cheers.
I have bought the USB C multiport Adapter, plugged it into my iPad Air and inserted a USB key into the USB port. I wanted to view files on the USB key but I cannot seem to see them. What am I doing wrong?
