You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV first screen on startup - can't move beyond the language stage

I just opened a new Apple TV 4K device. The opening screen is on language selection and can't move to any other screen. Tried to reset the unit with the MENU + SCREEN buttons, but the phenomena remain the same.

Posted on Mar 17, 2021 11:08 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2021 11:16 AM

When you have an Apple TV (4th generation or later) with the Siri Remote, and if you are new to that, then you may want to familiarize yourself with the touch surface, and how it can be used to swipe, tap softly, and deep-click.

Use your Siri Remote with your Apple TV - Apple Support

2 replies

Apple TV first screen on startup - can't move beyond the language stage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.