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AirPods Pros not connecting to MacBook Pro 16"

My AirPods were previously connecting via bluetooth, but now do not even show up as a Bluetooth device. I am on

Model Name: MacBook Pro


  Model Identifier: MacBookPro10,1


  Processor Name: Quad-Core Intel Core i7


  Processor Speed: 2.3 GHz


  Number of Processors: 1


  Total Number of Cores: 4


  L2 Cache (per Core): 256 KB


  L3 Cache: 6 MB


  Hyper-Threading Technology: Enabled


  Memory: 16 GB


  Boot ROM Version: 421.0.0.0.0


  SMC Version (system): 2.3f36


  Serial Number (system): C0***KQ4


  Hardware UUID: 2AFFDE43-D606-5A0C-9128-EDEA586D9765


I am running:

Mac OS Catalinav. 10.15.7


[Personal Information Edited by Moderator]


Posted on Mar 17, 2021 11:32 AM

Reply
2 replies

Mar 18, 2021 11:19 AM in response to ggunkel

Hi there ggunkel,


We understand that you are unable to connect your AirPods Pro to your Mac. We’d like to help however we can. 


To confirm, do other Bluetooth accessories connect to your Mac without issue?

Connect a Bluetooth device with your Mac


Do the AirPods Pro connect to other devices? Let’s also follow the steps outlined here:

If your AirPods won't connect


Cheers!

AirPods Pros not connecting to MacBook Pro 16"

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