Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't restore phone

My phone says "support.apple.com/iphone/restore," but when I plug it into my laptop, I'm not offered the option to restore. I just get another message saying the update software can't be located, or something to that affect.


Posted on Mar 17, 2021 1:19 PM

Reply
Question marked as Best reply

Posted on Mar 17, 2021 1:33 PM

Try forcing your phone into recovery mode to restore it.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

1 reply

can't restore phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.