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App Store

The App Store keeps telling me apps are not available in my store?


Posted on Mar 17, 2021 1:46 PM

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Posted on Mar 17, 2021 1:49 PM

What is the exact message? Is your store region set to the country where you live?It could be a region setting issue. This can sometimes happen if you find a link on the web that points to an app or a media item in another country's iTunes Store. Here's how you can correct this:


Sign out of the iTunes Store [ https://support.apple.com/HT203983 ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: https://discussions.apple.com/thread/250611340?answerId=251184940022#251184940022


1. Go to: Settings > Account > Media & Purchases > View Account > Country/Region

2. Make sure it is set to your normal country.

3. In the "Media & Purchases" menu, sign out and then sign in again.


The above is a simplified version of that in the support document 'Change your Apple ID country or region' ( https://support.apple.com/HT201389 ) except you shouldn't need to do the extra steps involved when you have done a true country change.



1 reply
Question marked as Best reply

Mar 17, 2021 1:49 PM in response to Dextstarrose

What is the exact message? Is your store region set to the country where you live?It could be a region setting issue. This can sometimes happen if you find a link on the web that points to an app or a media item in another country's iTunes Store. Here's how you can correct this:


Sign out of the iTunes Store [ https://support.apple.com/HT203983 ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: https://discussions.apple.com/thread/250611340?answerId=251184940022#251184940022


1. Go to: Settings > Account > Media & Purchases > View Account > Country/Region

2. Make sure it is set to your normal country.

3. In the "Media & Purchases" menu, sign out and then sign in again.


The above is a simplified version of that in the support document 'Change your Apple ID country or region' ( https://support.apple.com/HT201389 ) except you shouldn't need to do the extra steps involved when you have done a true country change.



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