I have just had Activation Lock turned off by Apple on my iPhone 6,after supplying all relevant documents,
They have messaged and said Restore your device as new through recovery mode to prevent Activation Lock from being reapplied.
It goes on to say Restoring a device as new will remove all data from the device.
I have all my family photos in cloud,I don't want to delete.
How can I restore my phone and save my data?
Many Thanks
Daryl
If you had made a backup, please see Restore or set up your device from an iCloud backup - Apple Support
Otherwise, when you sign into Settings>iCloud or Apple ID (deoending on your system version) synced data will reappear (give it time).
If your photos are in iCloud they will still be there and can be accessed when you sign back into iCloud on the restored device.
This is restoration from a backup. You may find that your data was also synced to iCloud and can be accessed from there - probably easiest to go to https://www.icloud.com and look round there. If your data isn't there it's doubtful it can be recovered.
Thank you Roger for you prompt reply.
As I am a bit concerned that I dont find myself in a Activation Locked situation again,as it took a very long time for apple to unlock my phone.
Could you please advise me how to restore my phone please.
I appreciate any help.
regards
Daryl
Hi Roger,
Just to give up an update,I contacted apple support as i wasn't sure about restoring my phone,the guy told me there is nothing I could do as the phone had to be restored like a new device,I said it is giving me options to where I can restore from he said choose restore from icloud, I did and consequently have lost all my photos and other data,he didn't appear very confident to me while he was taking my details. Is it the end of the road for me getting back data? thanks for your help.
regards
Daryl
Activation Lock
