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Why I can’t download app to my iPhone

Why I can’t download my app

Posted on Mar 17, 2021 7:27 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2021 8:17 PM

Unfortunately you have not provided sufficient information for us to propose a solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime see these documents if you think they apply:


Click on this link "If you can’t download or update apps on your iPhone or other Apple device" --> https://support.apple.com/HT207165

If the first 5 don't help, use the 6th.


If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

1 reply
Question marked as Top-ranking reply

Mar 17, 2021 8:17 PM in response to Inforcemen

Unfortunately you have not provided sufficient information for us to propose a solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime see these documents if you think they apply:


Click on this link "If you can’t download or update apps on your iPhone or other Apple device" --> https://support.apple.com/HT207165

If the first 5 don't help, use the 6th.


If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."

Why I can’t download app to my iPhone

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