Hi, I try and login to Facebook an it just says “Login error an unexpected error has occurred. Please try logging in again” this is on both Facebook and Messenger i was on my Facebook normally and it shut itself out twice and on the second time I just could get back in. But my web browser Facebook works.
iPhone 8 Plus, iOS 14
Hello bmcfa43,
Welcome to Apple Support Communities! We understand that you're experiencing an error when attempting to log into the Facebook and Messenger app, but you're able to successfully log into these services using a browser. We're happy to do all we can to assist.
First, we'd recommend making sure your device is updated to the latest version of iOS. Update your iPhone, iPad, or iPod touch
After confirming that the software on your iPhone is up-to-date, check for updates in the App Store. How to manually update apps on your Apple device
Attempting to log in while connected to a different network (Wi-Fi or cellular) may help as well.
If you continue to experience issues, you'll want to contact the app developer. How to contact an app developer
Let us know if this helps.
Cheers!
Hello bmcfa43,
Welcome to Apple Support Communities! We understand that you're experiencing an error when attempting to log into the Facebook and Messenger app, but you're able to successfully log into these services using a browser. We're happy to do all we can to assist.
First, we'd recommend making sure your device is updated to the latest version of iOS. Update your iPhone, iPad, or iPod touch
After confirming that the software on your iPhone is up-to-date, check for updates in the App Store. How to manually update apps on your Apple device
Attempting to log in while connected to a different network (Wi-Fi or cellular) may help as well.
If you continue to experience issues, you'll want to contact the app developer. How to contact an app developer
Let us know if this helps.
Cheers!
bmcfa43,
We understand wanting to get this resolved so you have access to your account using the apps on your iPhone. If the steps we sent over previously didn't resolve the issue, working with the developer of the app is going to be the best path forward.
Check out the support page here for more information. Login and Password Help Center
Regards.
I need this fixed it’s still broken it’s been broken for 2 weeks help me dammit
Hi, none of this helped and Facebook has removed the report a problem button for iPhone on their support page
You idiots don’t you understand “FACEBOOK HAS REMOVED THE DEVELOPER SUPPORT FEATURE
Facebook App/Messenger login error
