Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
My Apple Music suddenly changed from an Australian store to an American one and I can’t listen to any music or download any. My account says australia but when I try and listen it says “you have to have the Australian Apple Music store to listen to this or download this”
Hello,
This sounds like a region setting issue and not an actual change in country. This can sometimes happen if you find a link on the web that points to an app or a media item in another country's iTunes Store. Here's how you can correct this:
Sign out of the iTunes Store [ https://support.apple.com/HT203983 ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: https://discussions.apple.com/thread/250611340?answerId=251184940022#251184940022
1. Go to: Settings > Account > Media & Purchases > View Account > Country/Region
2. Make sure it is set to your normal country.
3. In the "Media & Purchases" menu, sign out and then sign in again.
The above is a simplified version of that in the support document 'Change your Apple ID country or region' ( https://support.apple.com/HT201389 ) except you shouldn't need to do the extra steps involved when you have done a true country change.
Hello,
This sounds like a region setting issue and not an actual change in country. This can sometimes happen if you find a link on the web that points to an app or a media item in another country's iTunes Store. Here's how you can correct this:
Sign out of the iTunes Store [ https://support.apple.com/HT203983 ] and sign in again to get the iTunes Store region to match the region to which your Apple ID country is set, as described in this post: https://discussions.apple.com/thread/250611340?answerId=251184940022#251184940022
1. Go to: Settings > Account > Media & Purchases > View Account > Country/Region
2. Make sure it is set to your normal country.
3. In the "Media & Purchases" menu, sign out and then sign in again.
The above is a simplified version of that in the support document 'Change your Apple ID country or region' ( https://support.apple.com/HT201389 ) except you shouldn't need to do the extra steps involved when you have done a true country change.
Thanks for the response - it forced me to think through the problem. I couldn’t check my region in iPadOS - it immediately makes you cancel all of your subscriptions. As I have a family Mac account, I didn’t want to get into that. When I checked on my desktop, everything in terms of ID country appeared to be fine and this is the computer I wanted to sync with. I hit the sync button again and noticed that a few of my thousands of songs had updated on the iPad. 15 syncs later, I think I have the songs working and just waiting for the skins to finish up. So I think it may have been due to too many sync error messages. I had hundreds, if not thousands - because any song in Apple Music format would not transfer to my iPod Pro - generates an error message! Even weirder! I just got an new iPhone 12 and it synced to my desktop no problems at all.
Country/region
