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appstore

When I try to download an application, it puts me on another page to choose payment options. I enter the payment information and want it again.

iPhone 6s, iOS 14

Posted on Mar 18, 2021 4:55 AM

Reply
1 reply

Mar 19, 2021 5:16 PM in response to abdullahdincel

Hey there abdullahdincel,


Thank you for posting in Apple Support Communities.


Looks like you need help with adding a payment to your Apple ID so you can download apps. We're happy to take a look and provide guidance.


Sometimes powering off your device and restarting can help resolve these types of issues. Please follow this for how to Restart your iPhone.


Use these steps to help add or remove payment information: Change, add, or remove Apple ID payment methods


Try connecting to a different Wi-Fi network to change your payment.


If you're still experiencing the same thing, try using a different device and manage your payment there.


These steps can also help with downloading apps: If you can’t download or update apps on your iPhone or iPad


Take care!

appstore

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