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In app Purchases

When I go to make a in app purchase it fails every time, and redirects me to apple support. Hoping for help!

iPhone 12, iOS 14

Posted on Mar 18, 2021 7:42 AM

Best reply

Level 10

412,585 points

Posted on Mar 18, 2021 11:07 AM

Do as it directs, go to the URL and follow the instructions:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

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3 replies

Best reply

Level 10

412,585 points

Do as it directs, go to the URL and follow the instructions:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

Level 10

412,585 points

Does it have a specific message? That helps to direct you to the correct place instead of just the generic Get Support

It says that the purchase can not be completed and to contact iTunes support.

In app Purchases

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