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Terms and Conditions screen... can't create Child ID

For several days, I've been trying to use Family Sharing to create an ID for my daughter. I can't get past the terms and conditions screen. Yesterday, I was getting an error about a server problem, but today it just gets stuck without letting me "agree" to the terms.


I have tried on three different Apple devices. Is there a problem on the Apple end or with my account?

iPhone SE, iOS 13

Posted on Mar 18, 2021 9:41 AM

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Question marked as Top-ranking reply

Posted on Mar 18, 2021 1:40 PM

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

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3 replies
Question marked as Top-ranking reply

Mar 18, 2021 1:40 PM in response to GetnHelp

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

Terms and Conditions screen... can't create Child ID

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