Level 1

4 points

My phone thinks it is overheated and won’t do Face ID

My phone says overheated and won’t do Face ID and won’t let me set up a new Face ID

iPhone 11 Pro

Posted on Mar 18, 2021 10:46 AM

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1 reply

Level 10

100,149 points

Mar 18, 2021 11:04 AM in response to dawne64

Arrange a repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery will be a replacement phone and the price will depend on your warranty status.

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My phone thinks it is overheated and won’t do Face ID

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