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Can't download Mac OS Big Sur

Hi all!


So this is a very odd problem, but I simply cannot download the new Mac OS. I go to the app store, click download, the button grays out and nothing happens. No error message, no download, nothing. I have tried it more times than I can count, I've quit everything, restarted, cleared caches etc.


I'm using a 2017 Macbook Prof 15-inch on Sierra 10.12.6.


Any thoughts? Thanks!!

MacBook Pro 15″, macOS 10.13

Posted on Mar 18, 2021 3:17 PM

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Posted on Mar 19, 2021 2:12 AM

Try booting into Safe Mode - Shift - immediately at startup and connect via Ethernet cable ( Wifi is iffy at best ) and try again.

3 replies

Can't download Mac OS Big Sur

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