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can't reopen jpeg photos in mail all apple devices

Received jpeg photos in mail on MacBook, iPhone and iPad and was able to open and see the photos. I have gone back to the emails 2 days later on all devices and I can't open the jpeg attachments. The writing has turned green in all devices as well.

How can I reopen these photos please.

Posted on Mar 18, 2021 10:22 PM

Reply
Question marked as Apple recommended

Hi Shazzy56,


I might be wrong, but ...

if the writing is green, it is likely you are looking at your reply to the e-mail, with just a copy of the e-mail there, in "Sent"

To see the photos again, you may need to locate and view the original e-mail ... in the Inbox ? or where you saved it in a folder ?.


Hope this helps.


Posted on Mar 18, 2021 11:00 PM

5 replies
Question marked as Apple recommended

Mar 18, 2021 11:00 PM in response to Shazzy56

Hi Shazzy56,


I might be wrong, but ...

if the writing is green, it is likely you are looking at your reply to the e-mail, with just a copy of the e-mail there, in "Sent"

To see the photos again, you may need to locate and view the original e-mail ... in the Inbox ? or where you saved it in a folder ?.


Hope this helps.


can't reopen jpeg photos in mail all apple devices

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