You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPad Air 2 is about 5 years old. It is out of warranty. The usage time on battery has drastically reduced, which is natural for a device that has been used for 5 years. How can I check if my battery needs replacement and is it worth replacing? The device works perfectly, except for the battery. What do you recommend?
iPad Air 2, iPadOS 14
If you are experiencing difficulties with your iPad battery holding charge, you might be best advised to first have your iPad tested.
If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health.
Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.
You can contact Apple Support using the Contact Support link at top-right of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
An iPad battery is rated to maintain at least 80% of its initial capacity after 1000 full charge/discharge cycles. There are software packages available that can access battery cycle count. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for PC.
https://www.coconut-flavour.com/coconutbattery/
If you are experiencing difficulties with your iPad battery holding charge, you might be best advised to first have your iPad tested.
If you directly contact Apple Support - and explain your problem - you can request a remote battery diagnostic. The tests will confirm the status of your battery - and other elements of your iPad’s health.
Alternatively, a visit to the Genius Bar at your local Apple Store would provide opportunity for your iPad to be similarly tested by the Apple technicians - after which you can explore your available options.
You can contact Apple Support using the Contact Support link at top-right of this page. You can also initiate a support case using the excellent Apple Support App; if not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
An iPad battery is rated to maintain at least 80% of its initial capacity after 1000 full charge/discharge cycles. There are software packages available that can access battery cycle count. Popular choices for Mac are Coconut Battery and iMazing - whereas iMazing is available for PC.
https://www.coconut-flavour.com/coconutbattery/
If you want to know about the iPad Air 2 battery needs to be replace you gotta ask an Apple Repair person to check the battery health if it is below 80% you gotta ask for a battery replacement and get this done as it is not under warranty they will ask for the payment for battery replacement that might depend on availability and region you are in
Apple Says “80% after 1 year is normal. You can replace a battery if it lies below those level”
All the best!
Thank you very much! I got myself an appointment at the local Apple store and I shall be taking my beloved iPad there tomorrow. Thanks again for your assistance kind stranger. :)
Thank you very much for your reply. I am going to the Apple store tomorrow to get my iPad looked at. Cheers!
You are very welcome.
How can I check if my iPad Air 2's battery needs to be replaced?
