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Cancel iCloud storage subscription

I had subscribed for iCloud storage from Australia, where I normally live.

I was visiting India and got stuck for more than 13 months!!! due to travel restrictions both by India and Australia.

In India I had to get a new Apple ID and a new password.

Old ID and Gmail address blocked by Google.

Apple keep charging me for the iCloud storage that I had subscribed in Australia because it was a direct debit arrangement from my Credit card. I cannot access my old Gmail address because it is blocked by Google


All I want to do is stop the direct debit arrangement for the old Apple ID and start a new direct debit arrangement for the new Apple ID and the new Gmail address from the original Australian Credit card. How do I go about it.


Can you please help me.

At 76years of age I am not that computer literate and I have to request you to be kind enough to guide me in a step by step manner in your reply.


Thanks a lot.


Ramesh Telang.

iPhone 7 Plus, 12

Posted on Mar 19, 2021 6:39 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2021 6:45 AM

If you're able to log into the old Apple ID, click here and follow the instructions. If not, contact the iTunes Store staff.


You won't be able to add the Australian credit card as a payment method while in India.


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1 reply

Cancel iCloud storage subscription

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