iPhone GPS location not accurate/getting lost while driving after iOS update (iPhone8/X)

Hi,



I have a question about repair or exchange. Couple months ago my iPhone 8 started to show not accurate location and get lost while using the gps navigation (this happens through all the maps apps you can think of - Google maps, Apple maps, Waze, Mapy.cz). No matter if it’s in the city or countryside, highway, with full LTE signal it just starts to spin around or drift, the position is very inaccurate sometimes showing completely different place and so it starts to show completely different way. This can happen 10 times during 2h long ride, every time lasting from 10s to even couple minutes till it gets back to normal. I thought it could be because of network provider so I changed it but it didn’t help (I believe first time I spot this happening was after update to iOS 14). After couple months I switched to iPhone X, transferred all my data and settings, but the problem lasted (I bought this one from my father and it never happened to him before). I tried iCloud backup and clean install (didn’t help), I tried reset of location and service settings and network settings and it didn’t help either.
 Is there a way to say what the problem could be, eventually if there would be some free repair or free exchange program? The phone (the iPhone X) is not in warranty anymore.





Thank you for your answer. Have a good day.


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Posted on Mar 19, 2021 7:36 AM

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3 replies

Mar 22, 2021 5:11 AM in response to f2mz


Greetings f2mz,


We understand that you are having some difficulty with GPS and Location Services, and we'd like to help. Since the exact issue is happening on multiple devices, this is much more likely to be a result of the software on your device, and not the device itself.


Please verify these settings are all enabled: Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch - Apple Support


Next, check the apps with an issue have permission to access privacy and Location Services: About privacy and Location Services in iOS and iPadOS - Apple Support


Take care.

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iPhone GPS location not accurate/getting lost while driving after iOS update (iPhone8/X)

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